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Technology Services - Getting Started
Customer Service Portal
9
Technology Services Customer Support Center Navigation
Technology Services Workflows and Processes
How to collaborate on Microsoft Forms
Request an Apple iPad
Request a Student Password Reset
See all 9 articles
MFP Copier
Scanning
4
Encrypted Scanning
Scan to USB Drive
Performance Matters Scanning
Scan to Email Using Advanced Scan Settings
PIN/Password
2
MFP Copier PIN - Forgot or Never Received
Self Generate Copier/MFP PIN
Paper Loading
1
Correctly Load Paper for Kyoceara
FAXing
1
FAXing from MFP Copier
Audio Visual
Projectors/Displays
3
Common Cable Connections for AV
Resolution and Scaling Settings for Computers
Cloning for Multiple Displays
Apple TV
1
Apple TV Screen Sharing Instructions
CrisisGo / iPass
Guardians / Students
5
App - CrisisGo for Guardians
App - CrisisGo Safe2SpeakUp for Students
Certify - Guardian Certification of Student
App - CrisisGo for Students
CrisisGo - Student Email for Using CrisisGo App
Tutores / Estudiantes
2
CrisisGo: correo electrónico del estudiante para usar la aplicación CrisisGo
Aplicación - CrisisGo para guardianes
Overview
1
Overview of CrisisGo and iPass
Links
0
Administrators
5
Certification - Staff at Building
Certification - Students at Building
CrisisGo - Edit Student Contact Email Middle and High Schools
CrisisGo - Edit Student Contact Email Elementary Schools
Edit Cohorts & Remote Learning
Staff
2
App - CrisisGo Staff
Certification - Staff
FAQ
2
FAQ - Staff
FAQ - Students and Parents/Guardians
Emergency Management
Fob requests
1
FOB requests
OneCard
All Schools
11
Welcome to One Card
One Card Ticket Protocol
One Card Supply Catalog Installing / Repairing Printer Ribbons
One Card Scan Station Scanning Process
One Card Printing Tardy Pass / Printing Temporary ID
See all 11 articles
VoIP Phones
Phones
0
Greetings
0
Voicemail
0
Passwords
Passwords
2
How do I change my password?
I'm a new user, what is my password?
Logging In
Zscaler
1
How do I log into ZScaler
NCED Cloud
2
How do students log into NCED Cloud?
NCED Cloud login issues when using an iPad
Canvas
1
How do I log into Canvas?
Computer
1
How do I log into the computer after I get home?
Clever
2
How do staff login to Clever from home?
How do students login to Clever from home?
Discovery Education
1
How do I login to Discovery Education from home?
Other
3
How To Access K-5 Report Cards
Performance Matters Professional Development
STEMScopes Login Issues
Mobile Phones
iPhone
1
How do I Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch?
Samsung Galaxy
1
How do I add my email to my Samsung Galaxy phone?
MiFi Hotspots
MiFi Hotspots
3
Verizon MiFi Hotspot Troubleshooting
Student MiFi Hotspot Request Process
Verizon MiFi Hotspot How To Guide
Email
Email
1
Recall or Replace a Sent Email
Take-Home Devices
Donated Devices
1
How do I get help with a donated device?
One-to-One devices
2
Lenovo L15, Macbook Air and Chromebook charger purchase guide
What is the process for a lost / stolen device or charger?
Account Access
VPN
1
How to Get VPN Access
GCS ID
0
Video Conferencing
Supported
0
Intranet-SharePoint
Users and Access
5
Give Access to Users in School SharePoint Sites
Add Users to Department SharePoint Site
Approve or Decline Access Requests for a SharePoint Site
Share a Document Library in SharePoint (O365)
Setting Permissions in SharePoint
Files/Folders in SharePoint
6
Attach a File from SharePoint to an Email
Save an Email Attachment to a SharePoint Site
Share a Folder in SharePoint
Share Document in SharePoint (O365)
Copy or Move Files in SharePoint
See all 6 articles
Alerts
1
Setup Calendar Alerts in O365 SharePoint
Settings
2
Turn on Thumbnails for Images
Enable and Configure Versioning for a List or Library
