One Card Scanning Process

 

Table of Contents

Entry, Exit, Event Scanning

How to manually enter a student who does not have their ID Card

Problems & Solutions

 

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Entry, Exit, Event Scanning

 

  1. Log in with the following credentials

Username: OneCard 

Password: OneC@rd2022

 

  1. Double-click the CAASS Scan Station icon on your desktop.

 

 

3. When the main menu loads, select Entry Scanning mode or Exit Scanning for when students leave. Users will use Event Scanning mode if students are coming from different schools or for events outside of normal operation hours. Example: Weaver Academy & Learning Hubs.

 

4.You may begin Scanning One Cards.

5.A Successful scan will make a sound that notifies you with information.

 

How to manually enter a student who does not have their ID Card

 

  1. If a student does not have their ID card with them, select Manual in the bottom right-hand corner of the screen. A side menu will appear to allow manual entry of students.

 

  1. Search for the student by entering in their

Last Name, First Name or Student ID Number

Select the student that you are manually entering, then select Mark Entry at the bottom of the menu.

 

 

  1. A new screen will appear to enter any additional information. Press “OK” when done. 

 

4. Once “OK” is pressed, the students are added to the system and are displayed with a confirmation sound. 

 

 

Problems & Solutions

Students Card will not scan

When a student's One Card does not scan, notify the staff member that handles the One Card system at your school to print a new card as soon as possible. 

 

Scanner has a short or is not operating correctly.

Quickly notify Technology Customer Service at 336-370-8179. Additionally, you may make an Incident ticket at the Help desk in fresh service.

 

Scan Station Laptop is malfunctioning or has a cracked screen.

Any hardware related issues must be made aware of by Technology Customer Service, so we may fix or replace the device. You may notify the department at 336-370-8179 or make an Incident Ticket at the Help Desk in Fresh Service. If the device needs to be reimaged or you are given a brand new one, Access411 must be called to install the software. Technology Customer Service will contact Access411, and their technician will come to install the software. 

 

Additional Questions or Concerns?

Call Technology Customer Service at 336-370-8179.

Sources of information & Documentation

Please refer to the links below that provide additional guides and documents all sourced in the One Card FAQ.  

One Card FAQ - Copy.docx

One Card Prek-Kindergarden Photo Processes - 2024

One Card Beginning of the Year Processes - 2024.docx

One Card Printing Process Hub.Feeder Schools - 2024 1.docx

Updated Printer Location 2024.xlsx

One Card Printing Process - 2024 1.docx

One Card Photo Station Process - 2024.docx

One Card Editing & Batch Uploading Photos to CAASS - 2024 1.docx

One Card Scan Station Process - 2024.docx

Printing Tardy Pass Printing Temporary ID's - 2024.docx

One Card Generating Reports Process - 2024.docx

One Card Summer School Process - 2024.docx

One Card Radio Frequency Identification (RFID) Instructions. 2024.docx L

Installing Repairing Printer Ribbons & One Card Supply Catalog - 2024.docx

GCS One Card Replacement Video 

One Card Ticket Protocol - 2024.docx

CAASS Error Old C10 Webservices Disabled Fix - 2024.docx