How to Request a MiFi

Process 2025-2026

 

  1. Go to https://www.gcsnc.com/domain/5196  and click on the staff tab at the very top. Click on the button that says Technology Help in the Staff Links section.

  1. A new tab will open directing you to https://gcstcs.gcsnc.com/a/catalog/request-items/72. This is the Technology Services Help Desk ticket system. You may need to sign in with your GCS (Guilford County Schools) credentials. Click on Request New Service.

  1. Search for MiFi and then click Request now.

  1. Underneath requester put your GCS email. Then click Request for someone else. Then in the box below input the student or staff’s email you are requesting the MiFi for.

  1. Click on your school. Then select either Student or Staff.

A) If it is a student, you are requesting for then input the students ID number.

B) If it is a staff member, you are requesting for then input the staff’s username.

  1. Click yes or no under “Will a Verizon hotspot be returned in exchange for an AT&T hotspot?”

  1. Be sure to check that you acknowledge that hotspot requests may take up to 24 hours for fulfillment. The click place request.